Newsletter 04 We welcome you again to Hostelco’s newsletter, which we publish at a key moment for the hotel and catering industry. On one hand, we are at peak season and it is still to be seen how the market and the consumers will behave in the current times. On the other, the recent decision made by the Spanish Government to increase the reduced VAT from 8% to 10% raises the alarm in the industry. Innovation, quality and export, ever more present in the hotel industry, appear to be the keys for the future development of this sector, and we’ll be able to see all this and more in this 2012 edition of Hostelco. Also this year, Hostelco marks the addition of the first Hospitality Industry World Congress. Among the contents in this edition of our newsletter, apart from the latest news of the industry, we bring you an interview with the Shangri-La Group and with the Spanish company Telfer, and we include an article signed by Domènec Biosca, who presents a clear vision of the main actions that the industry must take in the next few years. As always, we hope you enjoy reading the newsletter.
  “We look for intrinsic qualities of courtesy, humility, sincerity, helpfulness, respect and selflessness in our staff”
Shangri-La’s Group, Hong Kong Shangri-La’s Group leads the luxury hotels and resorts market in Asia-Pacific and counts with 72 establishments in Asia-Pacific, North America, Middle East and Europe, adding up to over 30,000 rooms.
Read +  “In restaurants, we must create spaces that generate an emotional connection with the client”
Oswaldo Rosales
Head of Design, Marketing and Communication. Telfer
Telfer is a Spanish company which specializes in the design and manufacture of professional top of the range cookers for the elaboration of oriental and western food, providing integral services for the equipment, decoration, and interior design for restaurants.
Read + 
 Welcome, Hostelco!
Domènec Biosca
Chairman of Educatu These complex economic circumstances that surround us are demanding mental and technological changes from us.
Read + 
The five senses of the spa as a business source in hotel establishments, a new block for the HIWC The Hospitality Industry World Congress (HIWC), that will take place in Barcelona in line with Hostelco, will count with a new block of presentations which adds up to the existing four. This way, the congress will last for an extra day. The organization of the first edition of the HIWC 2012 maintains a steady pace, as it shows with the decision to add a new block of presentations to the existing collection. This way, the congress, which was planned for October 17th and 18th, will last until the 19th. This is the date where the fifth block will take place under the name “The five senses of the spa as a business source in hotel establishments”.
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Prize anniversary Last year on July 7th, the Spanish Federation of the Hotel and Restaurant Industry (FEHR) turned 35 years of age within the service of this sector. Read +
The hotel and restaurant industry supports the relaxation of the restrictions on commercial business hours The Spanish Government has announced its intention to relax the commercial business hours in tourist areas of 14 cities in 2013. Read + Spain spends more on the hotel and restaurant industry than the rest of the Europe A 17% of the total expense made by the Spaniards goes to hotels and restaurants, according to the statistical office of the European Union, Eurostat. Read + The VAT increase in the tourist industry puts Spain with a disadvantage as a tourist destination “The VAT increase on tourism is a decision made by the Government, not a European imposition”. Read + Spanish hotels improve their quality index Spanish hotels have improved an average of half a point on their quality index in the past two years. Read + London launches the highest skyscraper in Europe Last July 5th, London launched The Shard, the highest skyscraper in Europe standing at 310 meters. Read + Rio+20: WTTC urges industry to work together for green future The Travel & Tourism industry must act together and speak with one voice to create a green future. Read + Visa facilitation can create five million additional jobs in G20 economies Visa facilitation is central to stimulating economic growth and job creation through tourism. Read + Export, the engine for the Spanish hotel equipment manufacturers The export activity, getting stronger, has continued to pull the Spanish equipment for the hotel and the catering industry in 2011. Read + |
